SMS Appointment Confirmations — How Consent Works
Last updated: September 9, 2026
Program description
Demofi sends a one-time service appointment confirmation text to customers who book a vehicle service appointment through our scheduling assistant on our customers' websites.
How consent is collected
Consent is verbal and explicit. After the customer provides their phone number during booking, the assistant asks:
"Would you like a text confirmation of your appointment? Message and data rates may apply, and you can reply STOP at any time to opt out."
Only customers who answer yes receive a message. Consent is recorded with a timestamp on the appointment record.
Sample message
Demofi: Your service appointment is confirmed for Wed, Sep 9 at 12:30 PM. Reply STOP to opt out.
Message frequency
One confirmation per booking, plus one message per reschedule or cancellation. No marketing messages.
Rates, opt-out, and help
Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
Carrier disclaimer
Carriers are not liable for delayed or undelivered messages.
More information
See our Privacy Policy and Terms of Service. Questions: hello@trydemofi.com.